Terms and Conditions

Welcome to MERCHTOPIA! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and/or purchasing from MERCHTOPIA, you accept these terms and conditions in full. Do not continue to use our website if you do not agree with all of the terms and conditions stated on this page.

## 1. General Information

1.1 MERCHTOPIA is operated by an individual selling products online. This business does not operate as a company and is not registered as such.

1.2 We sell a variety of accessories, apparel, and merchandise, including Kitsune-inspired products and BTS-related items.

1.3 By using our website and making purchases, you confirm that you are at least the age of majority in your country, state, or province of residence.

## 2. Intellectual Property

2.1 All content on this website, including images, text, graphics, logos, and design elements, are the property of MERCHTOPIA and are protected by copyright and trademark laws.

2.2 You are not permitted to reproduce, distribute, or use any content for commercial purposes without express written permission from MERCHTOPIA.

## 3. Orders and Payments

3.1 All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.

3.2 Prices for our products are displayed in Euro (EUR) and include any applicable taxes.

3.3 We accept PayPal and Credit Cards. By submitting an order, you agree to pay the full amount listed at checkout.

## 4. Shipping and Delivery

4.1 Shipping times vary depending on your location. Estimated delivery times are provided at checkout, but MERCHTOPIA cannot guarantee these times due to potential delays by third-party shipping carriers.

4.2 Shipping costs will be added to your order total at checkout. The customer is responsible for any customs duties or taxes that may apply.

4.3 Once your order has been dispatched, you will receive an email with a tracking number. MERCHTOPIA is not responsible for delays caused by customs or postal services.

## 5. Returns and Exchanges

5.1 MERCHTOPIA does not accept returns. Refunds or exchanges are only offered if the package gets lost or if the item arrives damaged.

5.2 To initiate a refund or exchange for a damaged or lost package, please contact us at contact@merchtopiastore.com. Return shipping costs, if applicable, will be the responsibility of the customer unless the item received was damaged.

5.3 Once the issue is resolved, a refund will be issued to your original payment method. Shipping costs are non-refundable.

## 6. Product Descriptions and Availability

6.1 MERCHTOPIA makes every effort to ensure that the descriptions and images of products on our website are accurate. However, we do not guarantee that the color, texture, or details of the products will be exactly as shown due to variations in display settings.

6.2 All items are subject to availability. If an item becomes unavailable after you place an order, we will notify you and offer a replacement or refund.

## 7. Limitation of Liability

7.1 MERCHTOPIA is not liable for any indirect, special, or consequential damages, including but not limited to loss of data, profits, or business interruptions, arising out of the use or inability to use the website or products purchased from the website.

7.2 In no event will MERCHTOPIA’s total liability exceed the total amount paid by the customer for the purchase.

## 8. Privacy Policy

8.1 MERCHTOPIA respects your privacy and is committed to protecting your personal information. [Privacy Policy to be added].

## 9. Governing Law

9.1 These terms and conditions are governed by and construed in accordance with the laws of the state of California, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of California.

## 10. Changes to Terms and Conditions

10.1 MERCHTOPIA reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.

## 11. Contact Information

For any questions or concerns about these terms and conditions, please contact us at:

MERCHTOPIA

Email: contact.merchtopiastore@gmail.com

WhatsApp: +40750442366