Privacy Policy

MERCHTOPIA ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our website or purchasing from us, you agree to the collection and use of information in accordance with this Privacy Policy.

## 1. Information We Collect

We may collect and process the following types of information:

### 1.1 Personal Information

- Contact Information: When you place an order or contact us, we collect information such as your name, email address, phone number, and shipping address.

- Payment Information: We collect payment details when you make a purchase (e.g., PayPal or credit card information), but we do not store your payment information.

### 1.2 Automatically Collected Information

- Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.

- Usage Information: We collect information on how you interact with our website, such as pages visited, time spent, and links clicked.

### 1.3 Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device. You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the website.

## 2. How We Use Your Information

We use the information we collect in the following ways:

- To process and fulfill your orders, including delivering products and providing customer service.

- To communicate with you, including responding to your inquiries and sending updates related to your order.

- To improve our website, by analyzing usage and preferences, which helps us optimize the user experience.

- To comply with legal obligations, such as tax reporting or responding to valid legal requests.

## 3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill orders and process payments.

- Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

- Business Transfers: In the unlikely event of a merger, sale, or transfer of business assets, your information may be transferred to the new owner.

## 4. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

## 5. Your Data Protection Rights

Depending on your location, you may have certain data protection rights under applicable law:

- Access: You have the right to request copies of your personal data.

- Rectification: You have the right to request that we correct any inaccurate or incomplete information.

- Erasure: You have the right to request that we delete your personal data, subject to legal obligations.

- Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.

- Objection: You have the right to object to the processing of your personal data in certain circumstances.

- Data Portability: You have the right to request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at contact.merchtopiastore@gmail.com.

## 6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We may retain your information to comply with legal obligations, resolve disputes, and enforce agreements.

## 7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

## 8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

## 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for any updates. The date of the latest revision will be indicated at the top of this page.

## 10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MERCHTOPIA

Email: contact.merchtopiastore@gmail.com

WhatsApp: +40750442366